Wzzbet Privacy Policy — How Your Data Is Collected, Used & Kept Safe

Welcome to Wzzbet. This Privacy Policy is our commitment to building a transparent relationship with you. Privacy policies on many sites are so complicated that nobody wants to read them — we have taken a different approach. Wzzbet wants you to clearly understand, in plain language, what we do with your information.

By creating an account on Wzzbet, you agree to this Privacy Policy. If you have any questions, our support team is always ready to help.

Wzzbet only collects information that is necessary to operate the platform and provide you with our services. The data we collect falls into two categories:

Information You Provide Directly:

• Name, date of birth, and gender (collected at registration)
• Mobile Number & Email Address
• Payment method details (bKash, Nagad, or Rocket number)
• National ID or passport number for identity verification
• Messages and contact details sent to customer support

Automatically Collected Information:

• IP Address & Device Type
• Browser type and operating system
• Which pages you visited on the site and how long you spent on them
• Betting history and transaction records
• Cookie and local storage data (details below)

There are clear reasons behind every piece of data we collect at Wzzbet. We believe every user has the right to know why their information is being used:

In plain terms — Wzzbet uses your information solely to provide you with a better experience, keep your account secure, and comply with legal obligations.

Wzzbet does not sell your personal information. However, data may be shared in certain specific circumstances — always in a limited and controlled manner:

• Payment Provider: Necessary information is shared with bKash, Nagad, or Rocket to process transactions.
• Identity Verification Service: Trusted third-party verification services may be used as part of the KYC process.
• Legal Obligations: Data may be disclosed in response to a valid order from a court or government authority.
• Fraud Prevention: Limited information may be shared with cybersecurity experts.

The Wzzbet website and app use cookies. Cookies are small text files stored on your device that help enhance your experience.

Types of Cookies Used by Wzzbet:

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferred language and settings.
• Performance Cookies: To understand which pages on the site are used most (anonymous).
• Marketing Cookies: Used only with your consent.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent Wzzbet from functioning correctly.

Wzzbet employs multiple layers of security to protect your data. Here is what we actually do — not just what we say:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Encrypted Storage: Sensitive information is stored on servers in encrypted form.
• Regular Security Audits: Regular security assessments are conducted by external specialists.
• Two-Factor Authentication (2FA): 2FA (two-factor authentication) is available for your account.
• Access Control: Only authorized personnel have access to specific data.
• Data Backup: Regular backups are performed to ensure no data is lost in the event of an issue.

You have specific rights over your own information at Wzzbet. Find out more about each of them below:

Wzzbet strictly does not serve anyone under the age of 18. We do not knowingly collect any information from minors.

If we discover that a minor has created an account on Wzzbet, that account will be closed immediately and all associated data will be deleted. If a parent or guardian suspects their child is using Wzzbet, please contact us right away.

Wzzbet does not keep your data indefinitely. Retention periods are defined based on the type of information:

• Account Information: For the duration your account is active and for 5 years after closure.
• Transaction Records: Up to 7 years as required by law.
• Support Conversations: Up to 2 years.
• Cookie Data: Session cookies — deleted when the browser is closed. Persistent cookies — 1 year.
• KYC Documents: Retained securely after verification, for 5 years following account closure.

Wzzbet may update this Privacy Policy from time to time. Changes may be made due to service improvements, legal updates, or the introduction of new features.

• You will be notified of any significant changes via email or in-app notification.
• The "Last Updated" date at the top of this page will always reflect the most current version.
• Continued use of Wzzbet after any policy changes will be considered your acceptance of the updated terms.

We recommend checking this page regularly. If you object to any changes, please contact our support team to close your account.

For any privacy-related questions, requests, or complaints, please reach out to Wzzbet. Our Data Privacy Team is always ready to help.

• Email: [email protected] (responses typically within 24-48 hours)
• Live Chat: Wzzbet app or website Live Chat (available 24/7)
• Request Type: View, correct, delete your data, or ask any questions